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Restaurant Operators Order Up Next-Generation Technologies

Posted May 6th, 2017

Restaurant operations tend to have a lot of moving parts. To compete effectively in today’s competitive market environment, all of the parts need to work together like a well-oiled machine – that is, a data-driven, next-generation machine. To be sure, all aspects of operations are becoming increasingly technology-enabled. Practically every top-performing restaurant, whether a full service restaurant or a quick service or fast casual restaurant, now incorporates specialized software applications to improve day-to-day operations and drive continuous performance improvement. These applications help with everything from budgeting, forecasting, financial consolidation and performance reporting and analysis to integrated, end-to-end solutions for point of sale (POS), menu and inventory management, invoice handling and workforce optimization.

The applications, whether parts of an integrated suite or standalone solutions that share data using an open API architecture, are becoming increasingly sophisticated and, in some cases, are capable of delivering a host of benefits that restaurateurs could scarcely imagine even a decade ago. For them, having the right technology solutions in place has become a strategic imperative in terms of being able to manage costs, production, and employees as well, importantly, as deliver an optimal guest experiences.

These topics will be explored at length in The 2017 Smart Decision Guide to Restaurant Management and POS Systems, which publishes in July, as well as in the upcoming eBook Harnessing the Power of Next-Generation Restaurant Management Technologies.