Self-Service BI Means Getting the Information and Insights You Need Faster
Posted April 25th, 2017
The benefits of self-service business intelligence (BI) are obvious. For starters, one need only consider the time savings that self-service BI can deliver. According to preliminary research conducted for The 2017 Benchmark Benchmark Report on Self-Service Business Intelligence, which publishes next month, 93% of companies cite time reduction (e.g., the time needed to access information, the time needed to analyze data, the time needed to make decisions, etc.) as a top reason to deploy self-service BI. A common refrain from business users who previously relied on traditional BI tools and processes is that the response from IT to their requests was suboptimal, at best. They complain of having had to pester IT multiple times to get a new report. Almost half (49%) of them said that they needed to go outside the standard reporting and analysis process at least once a month to get the information they needed.
Take the Survey: Best Practices in Self-Service Business Intelligence
Posted March 9th, 2017
Today companies of all sizes are utilizing self-service BI solutions that harness the power of next-generation data management and advance user interfaces to achieve greater ease of use and faster and better access to information and insights. Even for large corporations, self-service BI solutions can supplement their core business intelligence initiatives, providing a friendlier front end that builds on existing business intelligence investments.
The 2017 Benchmark Report on Self-Service Business Intelligence, revised, expanded and updated from last year’s popular edition, publishes in May. Click here to take the survey that serves as the basis for the new research. Continue reading
New Research Reveals How Top Performing IT Organizations Mitigate Risk
Posted February 18th, 2017
When it comes to application technology and infrastructure, the world is a very different place than it was a decade ago. So, too, are user expectations. With applications having migrated en masse to web-based interfaces and cloud-based hosting, and with anytime, anywhere data access now the norm, people have come to expect trouble-free engagement and immediate responsiveness (typically, in the range of 250 to 500 milliseconds) as they interact and transact with applications on their desktops and mobile devices.
These user expectations are not limited to consumer applications. They apply to work-related applications, as well. Whether the application is the product of a third-party solution provider or the company’s own internal software development group, users today have scarce little patience for slow-running applications or even temporary glitches in functionality. They have no tolerance at all for application downtime.
In the Spotlight: Application Performance Management
Posted November 15th, 2016
We’re excited to announce the launch of a new study on a hot topic in the world of database management, software development and network performance management: Application Performance Management. The goal is to gain a deep understanding of how companies today are utilizing application performance monitoring tools to identify database problems and resource bottlenecks as well as to pinpoint defective or inefficient code. In most cases, the goal is to speed the development of new applications as well as optimize the performance of existing applications.
The survey that serves as the basis for the study can be found here.
Getting the Most Value from Self-Service Business Intelligence
Posted March 31st, 2016
We’re pleased to announce the release of The 2016 Benchmark Report on Self-Service Business Intelligence. According to the new research, business users at all levels of the organization today tend to be both data-oriented and technology-savvy. They want to be able to personally generate and drill down into the details of any given data set independently, without having to involve IT resources. They want to be able to uncover underlying trends and identify opportunities within their areas of accountability that may possibly surface through data analysis. And that speaks to the value of self-service business intelligence.
In fact, 94% of top-performing companies say that self-service business intelligence has been “successful” or “very successful” in terms of enabling them to achieve the desired business results.
Omnichannel Marketing: Everywhere Your Customers Want You to Be
Posted February 19th, 2016
The 2016 Benchmark Report on Omnichannel Marketing is currently available for complimentary download. To access the report, please click here.
It seems that it was only yesterday that marketers were embracing the term multichannel marketing to describe a strategy of reaching and engaging with prospects and customers through a range of different channels. After that, the term cross-channel marketing began to grow in popularity. Now, it seems, the term omnichannel marketing is becoming the marketing lexicon du jour.
For Faster and Better Access to Insights, Try Self-Service Business Intelligence
Posted February 5th, 2016
The 2016 Benchmark Report on Self-Service Business Intelligence publishes next month. To take the survey that serves as the basis for the research, and receive an advance PDF of the report, please click here.
Self-service business intelligence is easy enough to explain, even to someone without any knowledge of business intelligence. Simply put, it means empowering non-IT business users to make smarter, more timely business decisions by giving them the ability to get the answers they need at a glance, in charts, graphs, and performance dashboards. Most companies today have multiple ways of producing reports in tabular format. But not all of those ways should be dignified with the term business intelligence or yield optimal — or, often, even minimally acceptable — results.