Starfleet Research to Serve Up Fresh Guides on Restaurant Technology
Posted October 20th, 2018
More and more restaurant owners and operators are implementing enhancements to their existing technology platform capabilities, which have been evolving at an accelerated pace, and also deploying entirely new systems. According to the research conducted for The 2019 Smart Decision Guide to Restaurant Management and POS Systems, which publishes next month, nearly one-quarter (24 percent) of restaurant operators who have not upgraded their core restaurant management and POS system within the past 3 years plan to do so in the next 12 months. For them, the latest edition of this Smart Decision Guide offers a roadmap to success. It includes insights for evaluating different solutions and practical guidance for making the right selection. It also includes pointers for maximizing the value of the investment over time and driving continuous performance improvement. With the continued growth of our restaurant IT practice area, including the official launch of Restaurant Technology News, Starfleet Research is pleased to announce a new related SDG title: The 2019 Smart Decision Guide to Restaurant Guest Experience Management, which will be on the menu in March 2019.
Starfleet Research Partners on Upcoming Trade Shows on Hotel and Restaurant Technologies
Posted March 22nd, 2018
Hotel Technology News, a Starfleet Media publication and distribution channel for Starfleet Research’s latest hotel-related research, is serving as media partner for Hotel & Spa Tech Live, which takes place in London, September 25-26. Hotel & Spa Tech Live is the UK’s leading event for the technology, systems, products, and services that are breaking new ground in the hotel and spa sector. Restaurant Technology News, another Starfleet Media property, is serving as media partner for Restaurant & Bar Tech Live, which is Europe’s largest exhibition dedicated to the emerging technology and services that are forming the future of restaurants and bars. The show, which also takes place in London on the same dates provides a view into the dining of tomorrow and will offer restaurant and bar owners the opportunity to find the latest products, services, systems, and advancements from across the globe. Continue reading
Almost 25% of Restaurants Plan to Their Upgrade Core Technologies This Year
Posted January 12th, 2018
According to our latest industry research, nearly one-quarter (24%) of restaurant owners and operators who have not upgraded their core restaurant management and POS system within the past 3 years plan to do so in the next 12 months. The research is based on a survey of 179 restaurant executives. This new research speaks to the fact that restaurant owners and operators today are looking to create greater efficiencies for their back-of-house operations. They also need to find new, creative ways to bolster guest satisfaction.
Spotlight on Restaurant Operators: Challenges and Opportunities
Posted November 14th, 2017
The latest industry research paints a lackluster picture of restaurant sales growth and revenue performance. According to the National Restaurant Association, restaurant sales in the United States are expected to have increased (after adjusting for inflation) by only 1.7 percent this year. This is well below historical standards. Many restaurant operators are grappling with rising overhead costs — due, in part, to higher real estate prices and increased labor costs stemming from recent wage legislation. At the same time, the average number of visits people are making to restaurants, particularly casual dining and fast food establishments, has fallen by more than 10 percent.
All of which suggests that the industry will remain ever-so competitive. It’s no wonder, then, that so many operators are turning their attention to new business initiatives, many of them technology-enabled, aimed at improving financial performance.
Restaurant Operators Order Up Next-Generation Technologies
Posted May 6th, 2017
Restaurant operations tend to have a lot of moving parts. To compete effectively in today’s competitive market environment, all of the parts need to work together like a well-oiled machine – that is, a data-driven, next-generation machine. To be sure, all aspects of operations are becoming increasingly technology-enabled. Practically every top-performing restaurant, whether a full service restaurant or a quick service or fast casual restaurant, now incorporates specialized software applications to improve day-to-day operations and drive continuous performance improvement. These applications help with everything from budgeting, forecasting, financial consolidation and performance reporting and analysis to integrated, end-to-end solutions for point of sale (POS), menu and inventory management, invoice handling and workforce optimization.
Restaurant Innovation: New Signature Dishes and Next-Generation Technologies
Posted June 3rd, 2016
Restaurant operators often speak of innovation in terms of putting new signature dishes and food creations on the menu. But where the biggest innovation is happening today, arguably, is less on the menu and more in the technology that is driving increased efficiency and effectiveness across all parts of the food and beverage services industry. Next-generation restaurant management and POS systems are having a profound impact on business operations, guest satisfaction, revenue growth and overall profitability.
Next-generation Restaurant POS: May I Take Your Order?
Posted November 7th, 2015
Restaurant point of sale (POS) systems have undergone dramatic change in recent years — more dramatic, perhaps, than any the restaurant industry has seen since the decades-old shift from cash registers to POS terminals. These changes encompass both the software and hardware that top-performing restaurants are using today to improve business operations and customer satisfaction — and, ultimately, to reduce costs and increase revenues.